When you are on sales calls with potential customers, taking advantage of your time is important.
It’s a small window, but you or your sales rep want to ensure you get as much information on your clients as possible. It’s also a great time to learn about your individual prospects to build a healthy working relationship. It’s all about asking the right questions. Here are 20 questions you should ask your prospects on a sales call.
During the qualifying stage, finding out as much information as possible about your prospect is important. By the end of the call, you should know whether or not your solution will be a fit for them or if they aren’t a good fit for your business. Either way, it’s important to know what questions to ask. Here’s what you need to ask to learn more about a lead.
If you have any chance of providing the right solution for your client, you need to make sure to ask questions discussing their pain points. Understanding your customers' issues helps position your product or service as the best solution. Maybe there are more ways you can serve them than you initially thought. Make sure you are providing the best solution. Here are five questions you can ask - questions like:
To have a healthy working relationship, it never hurts for salespeople to ask questions that aren’t business-focused and can help build rapport. Don’t forget that we are all humans first, so it is helpful to start conversations discussing other things about work. These five questions will help to start a friendly conversation with your prospect.
After closing a deal, you don’t want to cut communications with the customer. Sometimes it can be helpful to learn how your solution was brought to their attention. Knowing what's been getting engagement is important so you can double down on that method for more clients. Use this time to learn what’s been working for your company so you can focus on the right channels. You can ask your clients:
Leverage open-ended questions to get the most out of your client. It’s important to ask the right questions to learn enough about your prospect and ensure you’re a good fit for each other. It’s also a great way to build up your network of people you can get referrals from. You can leave no stone unturned by using some of the questions listed above.
If you want to generate more meetings to ask some of these questions above, ask this question: why shouldn't I outsource getting meetings and get more monthly deals? Then, contact us at Key Outreach. We specialize in setting high-quality meetings with decision-makers, allowing you and your team to close more deals monthly. Learn more about how our process has helped us book over 400 meetings across our clients in 30 business days.