The Greenhouse is a retention marketing agency that helps DTC e-commerce brands grow through email, SMS, and lifecycle marketing.

The Greenhouse relied primarily on referrals and inbound opportunities to grow the business. While this generated a steady stream of clients, the team needed a more consistent way to reach scaling DTC brands that could benefit from stronger retention and lifecycle marketing programs.

Key Outreach built and managed The Greenhouse's lead generation program, targeting DTC brands across apparel, beauty, and consumer goods. The program connected the agency with marketing decision-makers actively looking to improve customer retention, creating a consistent flow of qualified opportunities beyond referrals and inbound channels.